iServiceDesk is for NON-EMERGENCY routine maintenance work requests

With iServiceDesk you can:

Submit and browse work requests
Search for specific work requests and work orders
Check status of work requests and work orders
Receive email notification when requests are accepted, status changes or work is complete

Emergency Requests

Report problems that pose high risk to life, safety, security and property damage by calling your Residence Hall CL

Typical examples include flooding onto floor, ceiling leaks, chemical odors, broken windows and power outages

Too hot/cold

Technicians respond to these calls in the order they are received

Contact your Residence CL if your request is after 12 am Monday - Friday or all day Saturday and Sunday

Door Locks

Contact your Residence CL for door lock issues

iServiceDesk should not be use for:

Routine Service/Maintenance requests can be placed using iServiceDesk

Retrieving lost money or Bearbucks in vending machines
Reporting outages in phone, cable or internet
Lost keys or access problems

Service Response Center Hours

Monday - Friday 7:30 am 12:00 am
Saturday and Sunday requests are handled by on call status

Service Response Center Phone Number 254-710-1361